FREQUENTLY ASKED QUESTIONS
Shipping and Returns
- Products are shipped through TTPOST for a cost of $30.
- We also ship orders through Odeliver. Cost to delivery vary depending on the location.
- In-store pickup in also available.
Yes, we do.
All orders are process within 1 – 3 business days. Business days are classified as Monday to Friday and does not include weekends or holidays.
Once order is picked up by courier. Delivery takes about 2 to 3 working days.
Shipping fees are non-refundable. If your package is lost or missing, you must contact us within 7 days of receiving your tracking information. the delivery date for local deliveries and 30 days for international deliveries.
We offer exchanges on items purchased directly from our website.
Customers have 5 day from the date of delivery to return or exchange items.
Shipping fee is non-refundable and is covered by the customer incases of exchanges. Unless the fault was made on our end. Item/s must be in pristine condition with all packaging intact.
PLEASE NOTE: We do not accept returns on items have has been discounted or on SALE and items purchased with gift card.